Shipping policy
Estimated Delivery Time
Order Processing Once an order is placed, we require 1 to 3 business days to process it. On weekdays, this typically takes just one business day, but orders placed on Friday evening or over the weekend may take slightly longer. Shipping Time After Processing The average delivery time is 6 to 12 business days after your order has been processed.We aim to make your shopping and delivery experience as smooth as possible. If you have any questions or comments, please don’t hesitate to contact our customer service team.Placing an Order Ordering with ÉLANE WELLINGTON is simple, fast, and secure. Just follow these steps:
- Go to the product page and click the black “Add to Cart” button.
- Double-check that you’ve selected the correct size or color.
- Click “Checkout” and fill in your shipping and contact information.
- Click “Continue to Shipping” to confirm your address details.
- Click “Continue to Payment” and select your preferred payment method:
- Credit Card (AMEX, Mastercard, Maestro, Visa)
- Click “Complete Order” and follow the payment instructions on the screen.Security At ÉLANE WELLINGTON, all payments are protected with SSL encryption, ensuring a secure andreliable checkout environment.
If you experience any issues while placing your order, our customer support team is ready to assist you. Enjoy free shipping on all orders during our Spring Sale, regardless of the quantity purchased. Shipping Your Order Once you've found your perfect item, we begin processing and shipping your order as quickly as possible.